How to Cancel IPVanish and Get Refunded in 2025: Quick & Easy Steps

IPVanish is a well-known VPN service. If you find that you’re not satisfied with it after subscribing, don’t worry! You can easily cancel your subscription within 30 days of your purchase and receive a full refund.

I tested IPVanish’s 30-day money-back policy and received my refund within 48 hours. Canceling my plan was pretty straightforward, and I did it without talking to customer support.

It’s important to note that IPVanish only offers refunds for its yearly and two-year plans. No refunds are available for the monthly plan. However, you can also get a refund if you subscribe to its 7-day free plan on Android and iOS. 

Wondering how to cancel your IPVanish VPN subscription? This guide will show you how to do so on your smartphone app or computer browser. We’ve also tested over 20 IPVanish alternatives and think ExpressVPN is more suitable. It is secure, offers super-fast speeds, and lets you enjoy streaming on multiple platforms.

5 Easy Steps to Cancel IPVanish and Request a Refund

It’s straightforward to cancel your subscription on IPVanish following these 5 simple steps.

1. First, log in to your VPN account via the IPVanish website.
2. Scroll to the Account Management tab and click Subscriptions.
3. Select Change Plan and then Cancel Subscription.
4. Provide a reason to cancel your subscription and confirm the cancellation.
5. Contact customer support for your refund.

How to Cancel an IPVanish Subscription on the Website

Here is a step-by-step guide on how to cancel your IPVanish subscription if you signed up through the official website. I found this method easy to follow.

1. Visit IPVanish.com on your browser and select My Account at the top menu bar.

2. Enter your Email and Password and click Sign in to log in to your account.

3. On the left menu bar, scroll down to see the Account Management section and then click Subscriptions.

4. In the section where your active plan is listed, toggle off the orange Auto-renewal switch and select Change Plan below.

5. Scroll past the list of other plans to switch to and select Cancel subscription.

6. On the next page, you must provide a reason for wanting to cancel your subscription. Select an option to proceed or click Other to provide a reason for canceling.

7. After you have selected the reasons already given or provided your reason, if any, in the box under Other reason. Click on the orange button that says Proceed with cancellation.

8. On the next page, IPVanish may offer you a discount to stick with their service. To confirm your decision, click on your plan and select Submit Cancellation.

9. IPVanish will continue with the offer, but if you have decided, you can finalize your decision by selecting No thanks, please cancel.

10. Your cancellation process is complete! The next step is to contact support and request a refund.

Note: If your subscription plan was still valid when you canceled, you can use IPVanish until it expires. However, if you request a refund and it is processed successfully, you will lose access to your IPVanish VPN entirely.

How to Cancel an IPVanish Subscription on a Smartphone and Get a Refund

IPVanish mobile apps lack account management tools, which means you won’t be able to cancel your subscription directly through the app. However, if you signed up via mobile, you can easily handle the cancellation through your device’s app store. Don’t worry, it’s a straightforward process!

Please note that the cancellation process is slightly different if you sign up for IPVanish through the Google Play or Apple App Store. You must also contact customer support for a refund.

How to Cancel IPVanish on Android and Get Refunded

1. Open the Google Play Store on your phone.

2. Click your Account icon at the top right corner.

3. Select Payments and subscriptions on the menu that appears.

4. Click on Subscriptions.

5. Select the IPVanish app icon from your list of active app subscriptions.

6. Click Cancel subscription.

7. Select a reason why you are canceling your IPVanish subscription.

8. Select Continue.

9. Click Cancel subscription to confirm.

10. A message will appear: Subscription will be cancelled.

11. Once your action is confirmed, you can head to the IPVanish website to contact customer support and request a refund.

Note: You can request a refund if you subscribe via IPVanish’s 7-day mobile trial. However, you won’t receive a refund for monthly plans or renewal payments.

How to Cancel IPVanish on iPhone and Get Refunded

1. Open Settings on your iPhone.

2. Click on your User Profile at the top of the menu.

3. Select Subscriptions on the following menu.

4. Select the IPVanish icon that appears on your list of subscribed applications.

5. Tap on Cancel Subscription.

Note: I see Cancel Free Trial as my IPVanish free trial period is still ongoing.

6. Click Confirm to cancel your IPVanish subscription.

7. Your IPVanish subscription is now canceled!

8. Head to the Apple Support Page and log in to your Apple account. Select Refund from the drop-down menu and click on IPVanish.

9. Fill out the reason for requesting a refund in the Tell us more section. Don’t forget to mention IPVanish’s money-back policy and why you’re unsatisfied with the service. Follow the directions provided to complete your refund request.

Note: IPVanish does not directly facilitate refunds if you download and sign up for the service via your iOS device. 

Other Ways to Cancel Your IPVanish Subscription

If you can’t cancel your subscription using the abovementioned methods, you can submit a support ticket or live chat with support. 

However, these options may not be very efficient. They can often be slow, which may lead to mistakes. In the worst-case scenario, your refunds might not be processed correctly, and canceling your plan could take up to a week.

Canceling Your IPVanish Subscription by Live Chat

1. Log in to your IPVanish account on the website, scroll down to the Need Help section, and select Customer support.

2. Click on the green message icon at the bottom right corner to open live chat support. Request to cancel your subscription, and don’t forget to ask for a refund.

Canceling Your IPVanish Subscription via Email Ticket

1. Go to the IPvanish email support page and fill out the form with your IPVanish email, ticket subject, and description.

2. In the Department box, select Billing and then Cancellation as the Billing Category. Then, choose a reason for wanting to cancel your subscription and tap on Submit.

Please note that IPVanish states it may take up to 48 hours to receive a response after submitting an email ticket. If you do not receive a reply within this timeframe, we recommend sending another ticket using a different email address.

What You Must Know Before Requesting a Refund for Your IPVanish Subscription

Here are a few things to note before and after requesting a refund for your IPVanish VPN subscription.

• You can only get a refund if you subscribe to the yearly and 2-year plans and request a refund within 30 days of purchase. Monthly or renewed plans are not eligible.
• 7-day free trial accounts created on your mobile are also eligible for refunds within the first six days.
• If you subscribe to IPVanish via Amazon, you can cancel your subscription, but no refunds are given.
• IPVanish recommends contacting them before disputing your transaction with a payment service like PayPal.

What’s Next After Canceling My IPVanish Subscription?

After successfully canceling your IPVanish subscription and receiving your refund, uninstall the app from your devices. This step is crucial to ensure that the IPVanish VPN is not running in the background.

The removal process might differ depending on the device on which you installed IPVanish. Follow the instructions below to delete IPVanish from your Windows, macOS, Android, and iOS devices.

Uninstall IPVanish from Windows

You can uninstall IPVanish by locating the app in your Settings. Alternatively, you can delete it from the Control Panel. Click on Programs and Features in the Control Panel, select IPVanish, and tap Uninstall. 

Uninstall IPVanish from MacOS

Go to the Applications folder on your Mac, select IPVanish, and drag it to the Trash. You can also remove IPVanish from Launchpad by clicking and holding the IPVanish icon, clicking X, and confirming the deletion.

Uninstall IPVanish from Android

On your Android device’s home screen, long-press the IPVanish app icon and select Uninstall or Remove from the pop-up menu. You can also uninstall the app from your Settings app or your list of downloaded apps on the Google Play Store.

Uninstall IPVanish from iOS

On your iPhone or iPad, tap and hold the IPVanish icon on the home screen, then follow the prompts to remove the app. You can also delete it from the Settings app or the app library.

Best IPVanish VPN Alternatives in 2025

VPNs help keep your online activity secure and anonymous, especially when accessing websites that may be blocked in your location. If you’re considering leaving IPVanish, alternative VPNs are available that provide reliable service in the areas where IPVanish may fail. 

Our top picks showcase high-speed VPNs that are compatible with various devices and adhere to a strict no-logs policy.

1. ExpressVPN —  Top IPVanish Alternative for Super-Fast Speeds and Robust Security

ExpressVPN is one of the fastest VPNs available. With a vast network of over 3,000 servers spread across 105 countries, you can enjoy seamless streaming of all your favorite platforms, even geo-restricted platforms. Additionally, ExpressVPN features a unique protocol known as Lightway, which I tested and found to be quicker than other standard protocols like OpenVPN, IKEv2, and L2TP.

With ExpressVPN, your data is secured with functionally unhackable AES-256 military-grade encryption. You’re also equipped with a kill switch and a built-in Threat Manager antivirus solution. Thanks to its verified no-logs policy, ExpressVPN ensures that your data is never stored or shared.

Although ExpressVPN is known for its speed, security, and user-friendly interface, its monthly plans are more expensive. For those looking to get the most bang for their buck, it’s wise to opt for the annual plans, which offer much more affordable pricing.

2. Private Internet Access — Widest Server Network and Unlimited Simultaneous Connections

Private Internet Access (PIA) is excellent for accessing a wide range of network servers—currently, there are over 35,000 servers in 91 countries. This ensures you can efficiently switch locations and access many streaming platforms.

PIA also allows you to connect unlimited devices simultaneously. This means your family can enjoy encrypted connections without interruptions.

PIA’s connection speeds aren’t the best, especially compared to stellar rivals like ExpressVPN. However, they are pretty decent, and you can customize how fast you want your connections to be by selecting AES 256-bit encryption for powerful tasks or the faster AES 128-bit encryption for more lax browsing. Like any good VPN, PIA offers a money-back guarantee.

3. CyberGhost — Affordable VPN for Torrenting and Gaming

CyberGhost offers users optimized servers for different activities, such as gaming, torrenting, and streaming. Depending on your online needs, you might find their NoSpy Servers or Dedicated IP servers more beneficial than standard options. 

CyberGhost offers decent connection speeds, allowing you to complete various online tasks without your internet speed taking a heavy hit. However, connecting to distant servers may significantly impact your connection speeds, making activities like streaming a hassle.

Conclusion

IPVanish is a high-performing VPN, but it does have some drawbacks. If you subscribe to IPVanish VPN and are not satisfied with the service, you can cancel your plan and request a refund. By following a few simple steps, you should receive your refund within three days.

But don’t remain too long with an unsecured internet connection. Several options are better than IPVanish. For instance, ExpressVPN offers better speeds, is more secure, and lets you access almost every streaming service. You can test ExpressVPN risk-free for 30 days and see if you like it.

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